TESTIMONIALS

What clients are saying...


We were introduced to Gary and Caroline through a close family friend. When we initially decided to buy a new house and sell our home, Gary provided great advice and helped us buy our new home subject to the sale of our current home. Not only that, he worked hard to negotiate down our new home’s purchase price and obtain a credit for the deficiencies we noted during the inspection. Throughout the entire process, Gary went out of his way to get answers for us from an accountant, a notary public, and a mortgage broker. The sale of our home went very smoothly with Gary providing regular updates on the number of viewings and potential interests he noted of. All in all, Gary provided his valuable expertise and guidance throughout entire experience from the purchase/sale up until our move into our new home. 

Charisse & Ron

We started hunting our first house this past summer. While the weather was unseasonably cool, the real estate market was extraordinarily hot. It was very common to see multiple buyers biding one property. Fortunately, one of my colleagues introduced Gary to us. He was patient and considerate in helping us search and view houses, and never pressured us in making offer. He also represented us in good manner in front of the sellers. When we finally purchased our dream home in competing with other two buyers, the seller said that she accepted our offer, which was lower than the other buyer’s offering price, because she liked Gary very much after talking with him. I do not know how often this happens to real estate agents. It is a miracle to us. Thanks for your great job, Gary. I would not hesitate to recommend you to anyone who is looking for a trustworthy realtor.

— Jessie and John

We were given Gary’s name by our Financial Advisor.  We were immediately impressed by Gary’s professionalism, real estate knowledge and work ethic.  Gary is very driven and will strive to get the best deal for his client.  We would not hesitate to recommend Gary to any of our friends.

— Mary and Paul

We met Gary at a house he was selling for client. His knowledge, expertise and professionalism gave us a great impression and we decided to ask his help to find our home. Turns out, the decision we made was excellent! With Gary and Caroline's help, we could not be more happier with the home we found. We were first time homebuyers, Gary and Caroline were very patient with our lengthy time of home search and provided invaluable advice for us.  We had a wonderful experience having Gary and Caroline as our realtors.

— Lei and Jun

When we were ready to buy our first home, we did the best thing in calling Caroline.   Caroline is everything a realtor should be.  She listened to what we wanted, understood our needs, and answered all our questions with confidence and patience.  (And did we ever have a lot of questions!)  When it came time to make an offer on our new home, Caroline successfully negotiated hard on our behalf, resulting in a purchase price that was well under our budget.  I would recommend her to anyone looking to buy or sell.  She follows through and really takes care of her clients.  Buying our first home could have been stressful and difficult, but Caroline just made it fun and easy!  Thank you, Caroline. 

— Sandra & Ryan Seller

This will be the second time we have worked with Caroline and Gary.  Four years ago, they helped us find a gem of a home.  Four years later, they helped us sell that home on the first day of listing for well over-asking price and have since worked tirelessly to help us find the next gem.  Their patience, professionalism and honesty have been invaluable during what is an intensely stressful time.   They worked hard to advocate for us during both the selling and buying process.  We would not hesitate to work with them again.  Thank you for all you’ve done for us.  We appreciate you!

— Vince and Martyn

It is with great ease and pleasure that we recommend Gary as an excellent realtor. Gary worked tirelessly with and for us during our hunt for a home. One of the things we valued and respected most about Gary is his degree of professionalism. Gary is honest and has a great deal of integrity. It was clear, very quickly, that Gary is knowledgeable and diligent in executing his work. There was not a question he could not answer or find the answer to, and often Gary sought answers before we had a chance to ask.  For instance, we were on a tight timeline, trying to buy a home during the Christmas season; Gary took the initiative to make special arrangements for an adhoc meeting (during the holidays) so Council could make a decision about our dog within timeframe of our strict closing deadline. Those are the kinds of extras that really make a difference. Gary knows what to do, and how to do it, in order to get the job done, and done well. In addition to all his professional assets, on a more personal level, Gary is simply a wonderfully kind, genuine, friendly person with a fabulous sense of humour. We have already recommended Gary to friends and will continue to do so.  Thanks so much Gary!

— Terri & Scott

At first I was a little hesitant to ask Gary & Caroline to represent me because we are very good friends. I generally don't like to mix business with pleasure but looking back I'm glad I took the risk. These two are professional, reliable, and are always there to give you honest unbiased feedback. I sold my first home through them and was confident enough to buy again a year later with their patient help. Buying and selling a home could be a very stressful experience but Caroline & Gary made the process as bearable as possible for me. I have no reluctance in recommending them to anyone who's looking for agents that will work in their best interest.

— May

My wife and I wanted to sell our investment property in a timely manner in what was a slower market at the time. We contacted Caroline and Gary for a helping hand and we can defintely say that we made a wise decision. The house was sold within weeks and at a price that we were satisfied with. Gary and Caroline are very trustworthy people. We would recommend them to anyone needing help to buy or sell a home.We were given Gary’s name by our Financial Advisor.  We were immediately impressed by Gary’s professionalism, real estate knowledge and work ethic.  Gary is very driven and will strive to get the best deal for his client.  We would not hesitate to recommend Gary to any of our friends.

— Pat & Deb

I tried to sell my home a few years ago through other Realtors and after a year of getting no where I hired Gary and Caroline to do the job. Within a short time Gary and Caroline brought me an offer from a buyer that was reasonable. His level of of professionalism and dedication to my listing is what made me decide to sell another property with him again. Thank you!

— Sundeep

I'd like to say that Gary Louis is very knowledgeable in real estate. His answers to my questions were very helpful and insightful. We used Gary as our agent to help us sell our townhouse as well as buy our new home which we are now happily living in. When we were selling our townhouse, we got offers below our asking price & declined many of those offers. Months & months passed. This was discouraging to us because we were beginning to think we lost potential customers who were willing to buy our townhome in a market that was not very hot. However, Gary was patient and understanding and told us that he was willing to stick by us until we were ready to accept an offer we'd like. He did not pressure or force us into making decisions we did not want. We finally did receive an offer that was more than we expected and we took it. Given his dedication we also used Gary to help us to find our current home. I recommend Gary to all my friends and family. Thanks Gary and I know you'll make many homeowners happy in future years to come.

— Richard & Marisa

As a first time buyer, I was very nervous about venturing into the condo market. Caroline and Gary answered all my questions and concerns, and their combined experience put me at ease when it came to finding and making and offer on the right place for me. Their professionalism, dedication and level of service during my search was outstanding. I would have no problems with recommending them family and friends.

— Chris

Professional, Trustworthy, Reliable, and Incredible Work Ethic are words we would use to describle Gary and Caroline. We were ready to re-enter the real estate market and through a referral from a good friend, Gary and Caroline helped us feel like we were their most important clients.  They offered honest feedback and were able to guide us with their expertise. We will definitely be recommending their services to our friends and family!

— Martyn & Vince

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